B2B Archives - Scrollsocial

B2B Business Model: What it is and It’s Key Points

Scrollsocial2 weeks ago2 weeks ago07 mins

Companies that work under a B2B Business Model, that is, their target is other companies, must bet on specific web development to offer their products and services efficiently. B2B (Business-to-Business) is a term used to describe transactions, interactions, or relationships between two businesses, rather than between a business and an individual consumer. A traditional e-commerce site…

The Importance of Customer Experience in B2B

Scrollsocial3 years ago1 year ago04 mins

Improving the customer experience (CX) has become a strategic priority for many companies in the B2C and B2B sectors. However, studies, forums, and discussions have traditionally focused on examples, challenges, and initiatives carried out by companies for the final consumer. The Degree of Maturity in B2B The Customer Experience (CX) practice at Deloitte Digital, who…