By Scrollsocial 
On 2 December 2, 2025 IndiGo flights, India’s biggest domestic airline, cancelled large numbers of flights, around 2,000 cancellations over a short period. The disruption left thousands of passengers stranded, caused big queues at airports, and triggered urgent regulatory action from the Directorate General of Civil Aviation (DGCA) and statements from the government.
Why IndiGo Flights Get Cancelled: Reasons
India implemented stronger pilot duty and rest regulations in 2025, with a key change coming into effect on November 1. IndiGo’s winter rostering apparently failed to accurately account for the new rest and duty limits, which resulted in a reduction of available pilot hours. That mismatch is the primary reason cited for the cancellations.
Media and regulator reports say IndiGo underestimated how many pilots would be available under the new rules (plus some unplanned leave/operational gaps). The result was that there were not enough crews available to operate the published schedule. Regulators described it as a “serious operational breakdown.”
IndiGo holds a significant portion of the domestic capacity. When the country’s largest single carrier falters, the system-wide effect is large — fewer alternate seats available from other carriers. That amplified the passenger impact.
What IndiGo has done for the Passengers: Compensation
- IndiGo allowed affected passengers to rebook on another IndiGo flight at no extra cost or claim a full refund.
- IndiGo offered full waivers for change and cancellation fees for bookings within the affected window (for example, waivers were stated for bookings valid up to December 15, 2025).
- IndiGo posted pages and updates describing how to claim refunds online; they also said refunds for cancelled flights in early December were being processed.
- Airports and the airline set up additional help desks and assistance; DGCA also deployed personnel to monitor baggage handling, crew usage, routes, and refunds to improve transparency.
Discount Offers on IndiGo Flights [Dec 2025 – 2026]
IndiGo ran a Black Friday sale from 25 to 28 November 2025, offering travel options from 7 January to 30 June 2026; the airline typically holds seasonal sales, and this particular sale included travel for early to mid-2026.
Here were specific partner discounts (for example, a DBS Visa debit card discount in late November 2025). Airlines often run partner/weekday offers — check IndiGo’s offers page for the exact promo codes and date ranges before publishing.
Please check the IndiGo “Sale/Offer/Press Release” pages as well as the bank partner pages to find the exact promo code and the validity period for travel.
Some Basic Information about IndiGo Airlines
IndiGo Airlines was founded in 2005 and began operations on 4 August 2006, with its first commercial flight from New Delhi to Imphal via Guwahati. The founders are Rahul Bhatia (InterGlobe) and Rakesh Gangwal (Caelum/USA).
Chief Executive Officer (CEO): Pieter Elbers — took charge on september 2022; seasoned airline executive.